Shipping policy
Shipping Policy
Casa Valeria Shipping Policy
At Casa Valeria, we are committed to providing an exceptional shopping experience with clear and transparent shipping policies. We offer free shipping on all orders within the applicable delivery region.
Shipping Destinations
This Shipping Policy applies to orders delivered within the relevant destination country.
Delivery Times
Our estimated delivery times are as follows:
Order Cut-Off Time
5:00 PM (GMT)
Orders placed after this time will be processed on the next business day, which may add one additional business day to the estimated delivery time.
Processing Time
1–2 business days (Monday to Friday)
Once your order has been processed, it will be dispatched using one of our trusted shipping partners.
Transit Time
4–7 business days (Monday to Friday)
Please note that delivery times are estimates and may occasionally vary due to factors beyond our control, such as peak seasons, customs procedures, or courier delays.
Shipping Partners
We work with trusted courier partners to ensure your order is delivered safely and efficiently.
Shipping Costs
Free Shipping
We offer free standard shipping on all orders, with no minimum purchase required.
Delivery Issues
If you experience any issues with your delivery, including unexpected delays or a missing parcel, please contact our Customer Support team as soon as possible.
We will work with the courier on your behalf and do everything we can to ensure your order reaches you safely.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can track your order at any time via our Track Your Order page.
Contact Information
Email: info@houseofvaleria.com